Shipping and Returns Policy

Shipping
Goods will be delivered subject to availability and receipt of payment, requests will be processed within 3 working days and delivery thereafter within 7 days.

Delivery will be with a selected courier within South Africa, either door to door or door to counter, for a flat rate of R110.00. Prices may vary depending on location and quantity.

International shipping will be quoted on an individual basis.
Duties and any customs charges for the relevant country are to be paid by the customer.

Return and Refunds policy
Goods and services by Goods For Africa is subject to availability. In cases of unavailability, Goods for Africa will refund the client in full within 30days.

Returns will only be accepted if received within 7days using door to door courier service with tracking numbers

Should you wish to return your purchase, you may return it to us, for a refund but the goods must be in their original condition and packaging.

Return address is :

Blackheath Lodge
6 Blackheath Road
Three Anchor Bay
Cape Town
8005

We do not accept return’s on Sale items.

Customer privacy policy
Goods For Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf 
Payment options accepted

Payment may be made via Visa or MasterCard credit cards or by bank transfer into the Good For Africa bank account, the details of which will be provided on request

Credit card acquiring and security
Credit card transactions will be acquired for Goods For Africa via Speedpoint, a division of First National Bank and will appear as “Capefam” on your bank statement

Transaction Currency is South African Rand (ZAR).

Legal Statement
Prices are subject to change and are inclusive of VAT but exclude postage fee. We take all possible care to describe and reproduce items accurately using current technology, but slight variations may inevitably occur. Goods For Africa is the trading name of Capefam Guest House CC, Company number: CK 2006/012696/23.  Our registered office is 6 Blackheath Road, Three Anchor Bay, Cape Town, 8005